Tourism-phobia scale development - the case of residents of Majorca

Abstract

[eng] The Balearic Islands and Majorca play a great role in Spanish tourism but tremendous growth in a number of tourists, besides its influence on the deterioration of the environment and spoilt tourists’ satisfaction, prejudiced residents’ welfare. Repulsiveness and rejection of tourism among residents is popularly called tourism-phobia which this study is concerned with. Therefore, this study is an attempt to understand negative aspects which overtourism causes in the perception of native and foreign residents of Majorca, as well as to offer a developed scale for tourism-phobia. Data is collected through a distributed questionnaire and a total of 149 valid responses were purified using the software platform Qualtrics. Thanks to Exploratory Factor Analysis (EFA) conducted by the SPSS program, final results showed four main underlying dimensions of tourism-phobia which encompass different variables. The idea is that use of the scale becomes a part of a continuous analysis of sustainable tourism development on Majorca, as well as in other tourism saturated destinations.