Rights of European passengers against American passengers

Abstract

[eng] European and American passengers have the same basic regulation, which establishes what are airlines and passengers’ minimum rights or obligation. Another law of the states completes this one and their courts solve if there is negligence or some misunderstandings. The legislation responsible that protects Europe passengers is the regulation nº261/2004, it includes all flights flying from a member state to another one or the ones that flies from a member state to a non member state if it is an European airline. In the case of America, its regulation (nº 14 CFR) establishes not only the compensation in cases as cancellation, denied boarding and long delays, otherwise lost baggage or the minimums for customer service plans, giving more power to the airlines to decide their own rules. Moreover the recent occurrences with terrorism that have affected airlines have developed more restrictions and rights of the passengers.