Rights of European passengers against American passengers

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dc.contributor Franch Fluxá, Juan
dc.contributor.author Rosselló Villalonga, Cristina
dc.date.accessioned 2017-11-14T10:06:33Z
dc.date.available 2017-11-14T10:06:33Z
dc.date.issued 2017-11-14
dc.identifier.uri http://hdl.handle.net/11201/3229
dc.description.abstract [eng] European and American passengers have the same basic regulation, which establishes what are airlines and passengers’ minimum rights or obligation. Another law of the states completes this one and their courts solve if there is negligence or some misunderstandings. The legislation responsible that protects Europe passengers is the regulation nº261/2004, it includes all flights flying from a member state to another one or the ones that flies from a member state to a non member state if it is an European airline. In the case of America, its regulation (nº 14 CFR) establishes not only the compensation in cases as cancellation, denied boarding and long delays, otherwise lost baggage or the minimums for customer service plans, giving more power to the airlines to decide their own rules. Moreover the recent occurrences with terrorism that have affected airlines have developed more restrictions and rights of the passengers. ca
dc.language.iso eng ca
dc.subject.classification Matèries generals UIB::Turisme i hoteleria ca
dc.title Rights of European passengers against American passengers ca
dc.type info:eu-repo/semantics/bachelorThesis ca
dc.subject.keywords airlines ca
dc.subject.keywords passengers ca
dc.subject.keywords rights ca
dc.subject.keywords extraordinary circumstances ca
dc.subject.keywords terrorist attacks ca
dc.subject.keywords delay ca
dc.subject.keywords cancellation ca
dc.subject.keywords denied boarding ca

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