dc.contributor |
Franch Fluxá, Juan |
|
dc.contributor.author |
Rosselló Villalonga, Cristina
|
|
dc.date.accessioned |
2017-11-14T10:06:33Z |
|
dc.date.available |
2017-11-14T10:06:33Z |
|
dc.date.issued |
2017-11-14 |
|
dc.identifier.uri |
http://hdl.handle.net/11201/3229 |
|
dc.description.abstract |
[eng] European and American passengers have the same basic regulation, which
establishes what are airlines and passengers’ minimum rights or obligation.
Another law of the states completes this one and their courts solve if there is
negligence or some misunderstandings. The legislation responsible that
protects Europe passengers is the regulation nº261/2004, it includes all flights
flying from a member state to another one or the ones that flies from a member
state to a non member state if it is an European airline. In the case of America,
its regulation (nº 14 CFR) establishes not only the compensation in cases as
cancellation, denied boarding and long delays, otherwise lost baggage or the
minimums for customer service plans, giving more power to the airlines to
decide their own rules. Moreover the recent occurrences with terrorism that
have affected airlines have developed more restrictions and rights of the
passengers. |
ca |
dc.language.iso |
eng |
ca |
dc.subject.classification |
Matèries generals UIB::Turisme i hoteleria |
ca |
dc.title |
Rights of European passengers against American passengers |
ca |
dc.type |
info:eu-repo/semantics/bachelorThesis |
ca |
dc.subject.keywords |
airlines |
ca |
dc.subject.keywords |
passengers |
ca |
dc.subject.keywords |
rights |
ca |
dc.subject.keywords |
extraordinary circumstances |
ca |
dc.subject.keywords |
terrorist attacks |
ca |
dc.subject.keywords |
delay |
ca |
dc.subject.keywords |
cancellation |
ca |
dc.subject.keywords |
denied boarding |
ca |