[eng] The project presented below focuses on the different impacts, both positive and negative, which entails the arrival of cruise ships to the port of Palma. Specifically, the economic impacts that benefit both the Islands and Mallorca are analysed, as well as the study of the cruise offer and the main competitors of Mallorca as a destination. On the other hand, the problems of this kind of tourism are illustrated, such as seasonality or tax avoidance, as well as the social problems involved in the mass arrival of cruise passengers. Finally, this project explains the important environmental consequences, the solutions and controversies that have appeared over the years