Relationship between education and training and job satisfaction in the hospitality sector in China: a case study of Ningbo World Hotel

Abstract

[eng] In recent years, there is an increasing concern on the development of hospitality sectors in China. Therefore, in order to improve hospitality sectors in China, job satisfaction of employees should be greatly emphasized. It is quite worthy to investigate the relationship between training, education and job satisfaction in the hospitality sector in China. This paper is going to investigate the relationship between education and training and job satisfaction and its applications, in order to provide guidelines for hospitality sectors in China.A qualitative analysis through 5 interviews and a quantitative statistical analysis through 97 questionnaires are adopted. It finally makes a conclusion that there is a close relationship between education and training and job satisfaction in the hospitality sector in China.